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PhonePe promotes Srijon Biswas to CTO, elevates co-founder Rahul Chari to CPTO

The reshuffle splits day-to-day engineering from cross-ecosystem product strategy as PhonePe scales beyond UPI into wealth, insurance, lending and e-commerce.

PhonePe has promoted its Head of Engineering, Srijon Biswas, to the role of Chief Technology Officer (CTO).
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PhonePe has promoted its Head of Engineering, Srijon Biswas, to Chief Technology Officer. He now runs day-to-day engineering operations for the company.

Co-founder Rahul Chari moves into an expanded role as Chief Product and Technology Officer (CPTO), shifting focus to strategic product integration across PhonePe's ecosystem.

For years, PhonePe's engineering team had one core mandate: scale UPI transactions to handle massive volumes. That same team now also runs a wealth management business (Share.Market), an insurance vertical, a merchant lending platform, and a hyper-local e-commerce app (Pincode).

The company frames this as a structural response to rising product complexity — technology can no longer be managed as a single, centralized funnel once a business spans this many verticals.

This marks a shift from founder-driven codebase management to institutional, delegated engineering leadership — a step PhonePe describes as the natural evolution for a tech company at this scale.

Why it matters

PhonePe's merchant lending platform sits inside the same ecosystem now getting a dedicated engineering leader — a signal that credit distribution infrastructure at PhonePe's scale is being built for institutional reliability, not ad hoc scaling. For DSAs and lenders integrating with PhonePe's lending rails, this points to steadier platform investment as the underlying tech organization matures.

When a distribution platform separates operational engineering from product strategy, it typically means faster feature velocity and fewer outages on transaction-heavy rails — directly relevant to connectors and lenders who depend on PhonePe's uptime and API stability for loan disbursal and merchant lending flows.

Sources

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Finsamudra DeskNewsroom · 10 Jul 2026, 1:00 pm IST
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